Delivery and Returns
Delivery:
Many of our larger items are collection only, however we are happy to discuss courier collections with buyers. If you require your item to be delivered please arrange a courier and we will pack your item appropriately. Please note we take no responsibility for any damage or lost items if you choose to have them collected. We recommend the following site for getting courier prices: https://www.parcel2go.com
Customer Service
Our customer services number is 07793 124 943 and email is [email protected] – we shall endeavour to respond promptly and at the latest within 2 day(s)
Order Cancellations & Returns:
You may cancel your order if the item is not as described up to 7 days after you receive the goods according to the statutory minimum. Notice of cancellation should be sent to [email protected] – cancellations must be received in writing. Goods must be returned in the original condition and shipped at your cost. The goods must be securely wrapped and packaged before shipping in the original packaging or similar equivalent. Once the returned goods have been received and checked, you will be issued a full refund via the same payment method used for purchase, minus a small restocking fee. Original postage/delivery costs can not be refunded.